Officescan server uninstall password

Making incorrect changes to the registry can cause serious system problems. Always make a backup copy before making any registry changes. For more information, refer to the Registry Editor Help. If there are no other Trend Micro products installed on the endpoint:. If there are other Trend Micro products installed on the endpoint, delete the following keys only:. Run the command line editor using administrator privileges for example, right-click cmd.

If you granted users the privilege to uninstall the client program, ask them to run the client uninstallation program from their computers. This procedure requires users to specify the uninstallation password. Make sure that you share the password only to users who will run the uninstallation program and change it immediately has it been divulged to other users. You can also disable the password on computers where the client will be uninstalled.

In case the password had been changed or is not documented at all, proceed to the manual removal method written below. Perform manual uninstallation only if you encountered issues when uninstalling from the web console or after running the uninstallation program.

If so, do the following:. You can disable the password on computers where the client will be unloaded. In OfficeScan If the unload password was not specified, stop the following services from the Microsoft Management Console:. If there are no other Trend Micro products installed on the computer, delete the Trend Micro installation folder:. General questions, technical, sales, and product-related issues submitted through this form will not be answered. If you need additional help, you may try to contact the support team.

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Our Cookie Notice provides more information and explains how to amend your cookie settings. Sign In with your Trend Micro Account. Sign in to MySupport. Need More Help? Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Since you do not remember the password for it, let us try the methods mentioned below and see if that helps:. Refer the steps mentioned below:.

Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. Follow the steps to take backup of registry. Type regedit and click on OK. Once there, on the right pane, double click on Allow Uninstall and change the value to 1.

Close registry editor and try uninstalling Trend Micro. If you are unable to change the registry value, you may want to boot the computer into Safe Mode and then try changing the registry.

However, if you are using Enterprise Edition of the product, you may also want to check Uninstalling clients or agents in OfficeScan.